Returns & Exchanges
At Knuckles, we want your home to feel perfect, which is why we offer a 30-day return policy for all furniture and decor items in their original condition. Whether a style doesn't fit or you've changed your mind, our team is here to ensure a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Schedule a Pickup
Print your prepaid shipping label and schedule a complimentary home pickup or drop off the package at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned home goods, we will issue a full refund to your original payment method within 5-7 business days.